CITI’s Organisational Capability Assessment gives you a clear, evidence‑based view of how capable your organisation really is at delivering change — and what to do next to improve performance, reduce risk and build long‑term capability.
This is not a maturity model tick‑box exercise.
It’s a practical, people‑centred assessment grounded in real delivery experience.
Why organisational capability matters
When organisational project management capability is unclear:
people to projects
is either too light or too heavy
are made with limited confidence
spend fails to deliver measurable impact
Our assessments help you see capability as it really operates – across people, governance, ways of working and organisational ‘know‑how’ — so you can make informed, confident decisions.
What we assess
We assess organisational capability holistically, drawing together multiple perspectives and proven CITI tools:
Using CITI’s KASE model (Knowledge, Approach, Skills, Experience), we assess the capability of your project, programme and change community — individually and collectively.
We review how governance, assurance, decision making and structures support (or constrain) effective delivery.
Using tools such as PCAT™ (Project Complexity Assessment Tool), we assess the complexity of your projects and how well they are matched to available capability — a critical factor in reducing delivery risk.
Where required, we incorporate Change Diamond™ based reviews to assess readiness, adoption, alignment to strategy, and the likelihood of benefits being realised.
Our focus is on creating genuine, embedded capability so that your teams can confidently manage projects, programmes and strategic change without becoming reliant on external support.
What you gain
Every assessment is tailored, but typically delivers:
A clear, objective view of current organisational capability
Benchmarking against high‑performing delivery communities
Identification of strengths, gaps and risk hotspots
Insight into where investment will deliver the greatest return
Prioritised recommendations — not generic improvement lists
This gives leaders the confidence to act decisively, rather than rely on assumption or anecdote.
Our Organisational Capability Assessment is ideal for organisations that:
Are investing heavily in projects, programmes or transformation
Want to improve delivery confidence and consistency
Need evidence to support capability or governance decisions
Are building or reshaping PMO, change or portfolio functions
Want a credible baseline before launching major initiatives
Every assessment is tailored, but typically delivers:
Proven, research‑led approach
CITI has over 25 years’ experience in capability assessment, supported by one of the UK’s largest independent datasets of project and change professionals.
Our tools and frameworks are tested in real delivery environments, not designed in isolation.
Independent and objective
We are not selling a one‑size‑fits‑all methodology.
Our assessments are independent, evidence‑based and honest, providing clarity even when the findings are challenging.
Practical outcomes, not just insight
Assessment is only valuable if it leads to action.
Our findings directly inform – Capability development strategies, Governance and portfolio decisions, Targeted learning and development, Risk reduction and Performance improvement.
Let’s talk about your challenges
Every organisation’s change journey is different.
That’s why our first step is always a conversation, not a proposal.
If you’re navigating a complex change – or want to strengthen your organisation’s ability to change well – we’d love to explore how we can help.
