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Kalpna Sanders

CEO

Kalpna is a forward-thinking leader who has been guiding the CITI ship for 4 years now – a time of amazing growth, including the launch of CITI Virtual Learning. She champions inclusion, challenges mindsets and is passionate about creating a world where change is widely embraced and nurtured. Outside of the office, Kalpna enjoys being surrounded by family, her beautiful fluffy Cockapoos Jarvis and Joe and loves seeing the world.

Kalpna-Sanders
Charlotte-Miller

Charlotte Miller

Client Relationship Manager

Charlotte is a knowledgeable and target driven Relationship Manager who has over 30 years of experience in Business Development, Customer Care, Relationship Management and Operations.

One of Charlotte’s standout qualities is her exceptional interpersonal skills, she champions building and maintaining strong relationships with clients, partners, and team members alike. Outside of the office, Charlotte enjoys walking with her rescue dog, baking and Formula One.

Sarah Ironmonger

Business and Finance Manager

Sarah has been with us for 8 years and loves numbers as much as she loves dogs and donkeys.

In her spare time, you can find Sarah in the garden, at a punk gig or reading

Sarah-Ironmonger
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Malcolm Sanders

Operations Director

Malcolm’s impressive dart skills keep us all on ‘target’ and delivering our courses and wider learning solutions consistently with precision and great service. Forget ‘180’, he also supports the execution of our 360-degree wider strategic growth as a business. When Malcolm isn’t at his desk, you can find him playing darts or exploring the world! Just ask him about his trip to the Northern Lights…

Nick Dobson

Principal Consultant

Nick is Managing Consultant here and has been working with organisations across high-security government, transport infrastructure and engineering, supporting their projects and programmes for over 23 years!

With a background in the Army as a Platoon Commander, Nick shares fascinating stories and is an all-around valued member of the team!

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Stephanie Kruger

Course Delivery & Accreditations Manager

Stephanie is one of the newer members of the team, but has come in and already made a big difference. Supporting Malcolm in engaging and supporting clients and the effective delivery of their courses is at the top of the list for Stephanie.

When she isn’t virtually running around sorting our courses, you can soon find her supporing LiveChat!

Paul Ashton

Director of Information Technology

Competing for the top spot of longest-serving member of CITI, we have our Director of Information Technology, Paul Ashton. Paul has been responsible for our IT infrastructure for 23 years now, passionately investing in new ways to improve our online experiences with our clients. Cars are Paul’s thing. Ask him about his modern classic red Mitsubishi!

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Danielle-Ford

Danielle Ford

Business Support Co-Ordinator

As Business Support Co-Ordinator, Danielle plays a pivotal role supporting various internal teams in being able to deliver high quality work to our clients. Danielle recently graduated from University of Surrey with a Bachelor of Science in Criminology and in her spare time, enjoys reading, concerts and gaming. 

Annette Gomm

Learning Support Manager

Annette is the newest member of the team.  As part of our wider learning aspirations, she will be growing and managing the development of new and innovative online learning content for our CITI Virtual learning Hub. 

 

Annette enjoys the company of any kind of 4-legged friend. She has worked with equine therapy centres for children and adults and often goes trekking across the countryside with her new puppy  – often without any end destination in mind!   

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Dhru-Kava

Dhru Kava

Client Change Enablement Lead

Dhru’s role is primarily client-focused, meaning he will be the central point of contact for delivering solutions and support. He will assist clients through change initiatives and developing new opportunities.

 In his spare time, Dhru is quite an active person and is particularly passionate about basketball, which he has been playing since he was 16. He competed in the sport throughout university and in the National League! As well as this, he is also a keen cook and the self-proclaimed head chef at home. A fun fact about Dhru is that he achieved Grade 8 in saxophone at the age of 18.

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