Team building and team leadership
Foundation to Intermediate – suitable for aspiring leaders, team leaders, supervisors, project professionals, managers, and anyone responsible for motivating, leading, or developing teams.
Team Leaders, Supervisors, Project Managers, Programme Managers, Change Managers, Operational Managers, PMO professionals, HR and Learning professionals, and individuals seeking to improve team performance and leadership effectiveness.
Typically delivered as a one or two-day workshop, either virtually or face-to-face, with optional team diagnostics, coaching support, and follow-up development activities through the CITI Beyond Method® framework.
Building an effective team requires much more than assigning roles and responsibilities. High-performing teams thrive when there is trust, shared purpose, effective communication, psychological safety, and strong leadership. Equally, successful leaders understand how to adapt their approach, recognise individual strengths, and create an environment where people can grow and contribute effectively.
The Team Building and Team Leadership course provides practical insight into the dynamics that influence team performance and explores how leaders can strengthen engagement, collaboration, accountability, and resilience. Participants gain a deeper understanding of the behaviours and leadership practices that allow teams to perform consistently under pressure while maintaining positive relationships and strong morale.
The programme focuses on helping leaders create teams that are adaptable, collaborative, and capable of delivering outstanding results. Participants learn how to build confidence, strengthen communication, support professional development, and foster a culture where individuals work together effectively towards shared goals. Leadership development, team dynamics, mentoring, coaching, collaboration, and community-building are all recognised within CITI’s capability development approach as critical components of organisational success.
Beyond Method is learning constructed using our own best practice created from our inception as a specialist university institute in 1983; fusing the expertise of Cranfield University with the interests of six major users of change management: British Aerospace, British Gas, British Petroleum, British Telecom, Cable & Wireless and Longman.
A significant amount of research and investment was made into Cranfield Information Technology Institute (shortened to CITI in 1988) to take change professionals beyond methodologies – and learn how to successfully implement change!
This course explores the practical aspects of leading and developing successful teams. Participants examine the characteristics of high-performing teams, leadership styles, communication approaches, team dynamics, motivation, accountability, trust building, and conflict management.
Delegates learn techniques for establishing clear expectations, developing stronger relationships, enhancing team collaboration, supporting individual development, and creating an environment where people are empowered to contribute and innovate. The course also explores how leadership behaviours influence team culture, engagement, productivity, and performance.
Through practical exercises, facilitated discussions, team activities, case studies, and self-reflection, participants gain insight into common challenges that affect team effectiveness. Themes include leadership adaptability, coaching conversations, delegation, communication, resilience, problem-solving, collaboration, and fostering a culture of continuous improvement. CITI leadership materials emphasise adapting leadership style according to team needs, coaching and mentoring, empowerment, and creating supportive environments where individuals can succeed.
The Team Building and Team Leadership course is delivered using the CITI Beyond Method®, an outcome-focused learning approach designed to help participants apply new skills immediately within their own workplace. Rather than focusing solely on leadership theories, the programme combines practical application, reflection, experiential learning, and collaborative problem-solving to create lasting impact.
Through facilitated workshops, team-based exercises, leadership scenarios, coaching activities, case studies, and peer learning, participants develop both the confidence and capability to lead effectively. The Beyond Method® encourages active participation and real-world application, helping delegates connect learning directly to the challenges they face within their teams.
The Beyond Method® philosophy recognises that sustainable performance comes from developing both people and capability. Participants leave with practical tools, leadership techniques, increased self-awareness, and a personalised action plan that can be used immediately to improve team relationships, strengthen collaboration, and enhance organisational performance. CITI’s Beyond Method® approach combines learning, practical application, coaching, mentoring, and workplace development to maximise long-term behavioural change and performance improvement.
Contact CITI today to discover how the Team Building and Team Leadership course can help you create engaged, high-performing teams that achieve exceptional results and deliver lasting organisational value.
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